Privacy Policy

The Lakeside ("we", "our", "us") respects your privacy. This Privacy Policy explains how we handle privacy for our website and venue services.

1. Information We Collect

We do not use a contact form or account system to directly collect personal details on this website.

• No contact form, account registration, or direct website data submission is used.
• If you contact us by phone, email, WhatsApp, or booking links, that communication happens on those third-party services.
• Google tag (gtag.js) is active on this website and may collect technical usage data such as pages visited, browser/device details, IP-based approximate location, referrer data, and cookie identifiers.

2. How We Collect Information

• This website does not directly collect personal data through web forms.
• Information may be processed by third-party platforms only when you choose to use them (for example, phone, email, WhatsApp, or booking tools).
• Google tag can automatically collect technical and behavioral data through cookies and similar technologies when you browse the site.

3. How We Use Information

• We use information you share with us through external communication channels to respond to inquiries and coordinate services.
• Technical data collected through Google tag may be used for analytics, audience insights, and advertising performance measurement.
• Any analytics or ad-related processing is managed by relevant third-party platforms under their own privacy terms.

4. Third-Party Services

Our website may link to or embed third-party services (for example, Google Calendar booking, WhatsApp contact links, Google Reviews, and Google Ads/gtag). These providers may process data according to their own privacy policies. We encourage you to review their policies.

5. Cookies and Tracking

This website uses cookies and similar technologies through Google tag to understand traffic and marketing performance. You can manage or block cookies in your browser settings, which may affect some tracking functionality.

6. Data Sharing

We do not sell your personal information. We may share data only when needed to operate our website/services, coordinate bookings, or comply with legal obligations.

7. Data Retention

We keep personal information only as long as necessary for business, booking, support, and legal purposes.

8. Data Security

We use reasonable administrative and technical steps to protect personal information. No online transmission or storage system can be guaranteed 100% secure.

9. Your Rights

Subject to applicable law, you may request access, correction, or deletion of your personal information, or object to certain processing. Contact us to make a request.

10. Contact Us

The Lakeside, Thammita, Gampaha, Sri Lanka
Phone: +94 77 302 0811
Email: Lakeside.gampaha@gmail.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.